Time & scheduling
Planned staff schedules, clock-in and clock-out records, and review of recorded time against assigned work.
NST PLATFORM DIRECTION
Business software,
developed through use.
NST CRM is a lead-focused platform for service businesses, garages and other organizations. Custom software and workflow tailoring adapt the system to the information your team needs.
EXPLORE THE DIRECTION
Where the platform
is headed.
ACTIVE DEVELOPMENT & OPERATIONAL USE
Keep the enquiry and its context together.
Bring new enquiries, contact details and follow-up context into a lead-focused workflow. The industry can change without changing the purpose: help the team respond and move the enquiry forward.
Explore NST CRMPLANNED / IN DEVELOPMENT
Connect staff activity with visit records.
The intended scope connects scheduling, time records, mileage, EVV and care documentation. Requirements and integrations will shape production readiness.
Explore planned scopeOPEN DIRECTION
Expand where there is a defined need.
Future products can share a foundation while serving different workflows and industries. New modules, standalone tools and research remain part of NST’s direction.
Explore our direction01 / CUSTOMER RELATIONSHIPS
NST CRM
Lead management for businesses that need to capture enquiries, keep customer details organized and follow up with context.
A garage may need vehicle and job details; another service business may need a requested service, location or project brief. Software tailoring defines the fields and workflow around the business, while CRM stays focused on leads and customer relationships.
The next stages develop communication history, follow-up workflows and automation. These areas are evolving; availability is assessed against the current implementation.
PLATFORM FOCUSEnquiry capture.
Enquiry capture.
Contact context.
Lead follow-up.
Contacts & enquiries
Lead workflows
Communications & automation direction
SEPARATE PRODUCT DIRECTION / IN DEVELOPMENT
Workforce & Care
A developing system direction for the work around a care visit: scheduling staff, recording time, tracking work mileage and organizing visit documentation.
The intended scope is shown below. These are development goals; the workforce and care system is not presented as a released EVV product.
Mileage & field activity
Planned trip records and work-related mileage documentation to support operational review.
EVV & care documentation
Planned electronic visit verification (EVV), T-Logs and visit documentation, with the required data and workflows defined for the intended care services.
EVV requirements, integrations, security and compliance will be evaluated for the intended service and deployment before production use.
Discuss the development direction03 / AN OPEN DIRECTION
The platform stays open to other industries.
NSUNZA’s software direction extends beyond CRM and home care. New modules or standalone products will be shaped by a defined problem, the people using the system and the information it must manage.
Shared identity, organization access and integration patterns are part of the wider architecture direction. A product can build on that foundation without making every customer adopt the same workflow.
DISCUSS YOUR PROJECT